B10WH

web hosting media

HostingCon 2009: Inside The Exhibition Hall

Posted by hosttycoon On August - 18 - 2009

This year’s exhibition hall of the HostingCon was smaller compared to the one that hosted exhibitors previous year, but most attendees said that it was more convenient. We have spoken to many of the exhibitors you can see below and all of them said they are very satisfied of the way HostingCon 2009 was organized. Most said that the conference was successful for them and they had a good business during the exhibition days – August 11 and 12. One of the biggest exhibitors were Softlayer, Parallels, cPanel and Microsoft. TheWHIR sponsored the networking lounge inside the exhibition hall. If there were are competition for a booth design Parallels would probably win. 2CheckOut, a provide or payment services fro web hosts in countries with undeveloped dot-com economies was on the show and I was surprised of this. But the company has specialized in providing payment solutions for the web hosting industry.

aflexi-collaborative-cdn-software

Aflexi – collaborative CDN software producer.

– – –

backup-agent-at-hostingcon-2009

The guys from BackupAgent.

– – –

the-web-hosting-talk-booth

The famous Web Hosting Talk.

– – –

dutch-domain-registrar-realtime-register

Realtime Register – Dutch Domain registrar that offers nice prices on general TLD’s and on European domain names.

– – –

hosting-controler-booth-hostingcon2009

The booth of HostingControler.

– – –

the-exibition-hall-hostingcon-2009

The booth of HostingControler.

– – –

hosting-panama

Hosting Panama, a good place for outsourcing.

– – –

dutch-company-spam-experts

SpamExperts, another Dutch company. Dutch dot-com businesses have one of the best designed booths at the show.

– – –

steadfast-networks-hosting-providers

Steadfast staff at the company’s booth. We have never heard of this web host, but decided to take a picture of its booth because of the catchy green color.

– – –

therealpciadnssl-booth

Trustwave, a company that provides SSl certificates and other e-commerce products.

– – –

demowolf-booth-hostingcon-2009

DemoWolf, the most popular provider of tutorials for the web hosting industry.

– – –

pingzine-webhosting-magazine

Ping!Zine, the longest running print magazine in web hosting industry.

– – –

teresa-and-alisa-the-verisign-girls-and-booth

Teresa and Alisa from VeriSign.

– – –

2chekout-booth-at-hostingcon-2009

The 2Checkout booth at the con.

– – –

keith-dunkan-pingzine-dimitar-avramov-singleos

Keith Dunkan, the publisher of Ping!Zine and Dimitar Avramov, the CEO of SingleOS.

– – –

parallels-pillar

Parallels, the only web hosting events you can not see them are those organized by their competitors.

– – –

cpanel-booth-hostingcon

cPanel, the most popular web hosting control panel was one of the featured exhibitors at the HostingCon 2009.

– – –

dot-net-panel-windows-hosting-control-panel

The guys from DotNetPanel, a Windows web hosting control panel.

– – –

Top 10 Shared Hosting Providers – The Impossible Rank?

Posted by hosttycoon On July - 8 - 2009

best-web-hosting-providersThe most stupid question in web hosting industry probably is the one like “Which Are Top 10 Shared Hosting Providers?”. It is so stupid, that actually there is no answer. But thousands of money-making chasers give a birth “Top Hosting Directory” every single day. And that’s why there are a bunch of top or best web hosting site and directories out there. Some of them even receive high ranking in search engine result pages and bring thousands of dollars to their owners.

B10WH was there 4 years ago. But we decided to change the concept. At the same time we still pay attention to those who spend a loft of time to build the next top web hosting list. Today in “Have You Say” we will target your attention to a discussion in web hosting talk titled “Top 10 Shared Hosting Providers – What Are Your Thoughts”.

“Hello. I am new to WHT and a grad student at University of Texas. My purpose for joining is to gain research for a thesis I am doing titled “Internet – Where it all begins?” My focus is on the hosting provider side of the industry considering it is a $19 Billion dollar industry” says the WHT user “HostingResearcher” in a thread. He explains that the research that he found has lead him many different directions.

“There are many sites to tell you who the top 10 providers are within the industry, however they provide no background data on why”.

“It seems there are many website that tell you who the Top 10 providers are within the industry, however they provide no background data on why”, says the forum member. He also explains that there are some sights that provide user reviews, “however small sample data”. “This need for data brings me to you all” posts HostingResearcher and asks the questions “Who is the best shared hosting company?”, and “What makes them the best?”.

He also asks Web Hosting Talk members to help him to gather this data by responding via this quick survey. HostingResearcher calls WHT members to rate between 1 and 5 the web hosts’ – Service Offerings, Pricing, Customer Service, Market Perception, Experience, Quality.

What have you said?

“There are no “best” hosts. The top sites are mostly affiliate payout sites, pretty worthless what’s best for me may be terrible for you and vice versa – it all depends on what you find best and how the host works with you and/or for you”, wrote “njoker555”.

“There must be some consistency from one provider to the next. It seems that most of the shared hosting providers offer similar packages for space, control panel, bandwidth, support, and pricing. If you had to purchase a shared hosting package today, then who would you look at first?”, responds the “HostingResearcher”.

Another WHT member “SoftsysHosting-Rick” says that most of the top 10 that you’ll be looking at will be the hosts who pay good sum of $$ for getting up in the list. “However, as njoker mentioned, it all depends on your usage and it will be really difficult for you to come up with a list of say top 10 or top 20 hosts – the reason is simply that top 10 hosts differ from requirements to requirements”. ads the forum member.

“Hence, what I’d suggest you to do is to first gather different kind of requirements amongst customers and thereafter come up with top 10/20 hosts for each specific requirements. These requirements can be in terms of platform of hosting (Linux/Windows), type of hosting (shared/reseller/vps/dedicated), kind of hosting (website hosting/database hosting/email hosting/backup/all), etc. I believe, you will need to do quite a good amount of research and thereafter come up with your requirements after which you should be looking at customer inputs for their best host matching specific requirements. Fortunately, you are at the right place and you will get good amount of data/help from folks here”,  explains “SoftsysHosting-Rick”.

“CodyRo” a forum member with 478 posts (at the time when they joined the conversation) said that it’s going to be very tough to make a conclusive list.

“For instance you have some smaller companies that people are very happy with, but their customer base is not nearly as far reaching as the larger hosts. As a result it’s going to be very difficult to get a consistent answer – especially on forums such as these where the small / medium sized hosts often have a decent following. Also things such as quality are merely perceptions and opinion. It’s going to be difficult to gather enough hard data based on that criteria”, explains CodyRo.

Ldcdc (Dan of WHReviews), on of the most fanatical WHT members with status “Community Liaison 2.0” who has 17,997 posts in Web Hosting Talk said it would be quite fantastic indeed and commented that anyone who wants to categorize the top share hosting providers needs may have to do their own research using the forum and some of the so called “top web hosting directories”. “How accurate it will all be, would end up being an endless debate. I know it for a fact that on one of them, some of the reviews were planted by the host itself, so the defense systems of these sites (those that actually have such) are not perfect. Then again, what is perfect in this world”, writes Ldcdc.

The next poster “NetDistrict” adds that he doesn’t think that people would need to look at how large a any web hosting company is. “This is less important to what the hosting company can offer the customer the quality, support options and prices of the hosting company”, posts NetDistrict.

The last in the line Host Color posts that they think that the price of web hosting services should be explained and the prospective customers must know what they pay for.

“There are companies that sell cheap, but don’t use redundant network or even a SLA. Others are very stable in terms of network and facilities but their support is not that good. From my point of view the quality of customer service is crucial in our industry. The communication with customers must be well organized and automated. However a high level of automatization is not just about buying software. It depends of how any web host manages different processes”, ads HostColor.

Thread is still open – http://www.webhostingtalk.com/showthread.php?t=873969. You may join but, following the discussion and posting meaningful is a must

Another Overselling Web Host Went Unlimited

Posted by hosttycoon On April - 29 - 2009

sitegroundSiteground became another shared hosting provider that went “Unlimited”. The web host used to be number 1 ranked website in Google on “web hosting” search term for almost 2 years. It was known with its unrealistic offerings, which featured 200 GB disc space as a part of shared hosting plans.

However as many other oversellers, Siteground succeeded to attract customers and hasn’t failed to provide them with a decent service and good customer support. The company has been an advertiser of B10WH.com at the time when our web hosting media was more top web hosting list than an original resource for web hosting related content.

Salute Siteground! Unlimited sounds better than 200 GB disc space on shared server. Now the web host’s customers can not ask for their 200 gigs because no one know how much “unlimited” is?

Time For Cloudware

Posted by hosttycoon On April - 10 - 2009

The first one to publicly utter the term “Cloud Computing” was Google’s CEO, Eric Schmidt. That was almost three years ago, back in 2006. The first article about “Cloud Computing” in Wikipedia was published on March 3, 2007. Since then, more than 500 versions of the same article have been submitted. A long line of references have also been added to Wikipedia’s “Cloud Computing” page. It took me 216 hours to read them all, and 1 hour to forget almost everything I had read. But let me start by offering two different definitions of “Cloud Computing.”

The good definition – “Cloud Computing is a new, networking model of developing and using computer technologies. It is a paradigm in computer science in which tasks are assigned to a combination of connections, software and services accessed over a network.”

The bad definition – “Google, IBM, Salesforce, Amazon, Microsoft, Yahoo and other corporations found another way to get even richer.” The above mentioned corporations were the first to utilize a major change in computing technologies. They began producing computer systems and platforms that are recognizable by high availability, scalability, load balancing, and the use of a large quantity of computer resources connected through a network.

Why We Need Computer Clouds

I met 24 year old Peter at an IT community event in Bulgaria. He and his partner founded a small dotcom startup company called Clixpy. Clixpy provides a web usability service that tracks everything visitors on any website do such as mouse movements, clicks, scrolling, form inputs and more. We discussed various aspects of online business and when we got to web hosting, I asked him what made him choose his web hosting provider. He said that he chose a specific web hosting provider only because the company offered scalable VPS Hosting and promised him that he can increase the account resources by a single click in his control panel.

When I asked him why he needs a scalable service for a startup project, he answered, “Well, Just imagine that a blog such as TechCrunch, for example, decides to post a review of us. We must be ready to handle the load and ensure that we will be online!” As you may guess, Peter’s company is one of the reputable grid hosting providers. His company doesn’t say it provides Cloud Hosting on its website, but promotes its services and products as “Grid Hosting,” with high availability and scalability among its features.

We obviously need to use more and more computer resources and it is getting harder to put them in a self-contained hardware system. There are several predecessors to the computer Clouds, such as Clusters or Grid systems. All of them represent significant efforts to consolidate hardware and software resources in order to power applications that require tens of thousands, and sometimes even millions of computing processes to be handled within a very short period of time.

Consumers increasingly demand the hosting of large files and web-heavy applications. This forces web hosts and providers of Internet based services to implement significant innovations in the IT infrastructures and the platforms behind them. These innovations may include building more sophisticated networks, setting up new data center architectures based on load-balanced systems, and utilizing various virtualization methods (platform virtualization, resource virtualization, application virtualization, etc.).

Let’s not forget to say a few words about virtualization because Cloud computing is unimaginable without it. For those who are not familiar with the term, “Virtualization” is a technology which refers to abstraction of computer resources. It is a very broad term, but when using it most people refer to “Platform Virtualization” techniques. These techniques include “Full Virtualization” (a complete simulation of the underlying hardware), “Hardware-assisted Virtualization” (simulation of a complete hardware environment using hardware capabilities such as host processors), “Partial Virtualization” (partial simulation of the physical computer), “Paravirtualization” (a software interface to virtual machines, similar to that of the underlying hardware), “OS Virtualization” (method where the kernel of an OS creates multiple isolated instances, instead of just one).

The virtualization technologies mentioned above make possible the transformation of computer clusters, the grid computing infrastructures wе use, into “Computer Clouds.” Some important keywords which are associated with the terms “Cloud” or “Computer Cloud”, include: “efficiency”, “lower costs”, “redundancy”, “modularity”, “low latency”, “Quality of Service (QoS)”, “virtualization”, “Software as a Service (SaaS)”, “Platform as a Service(PaaS)”, and “Infrastructure as a Service (IaaS)”. Any computer platform or service that corresponds with most of above keywords can be defined as a “Cloud” type.

The technologies bridging the gap between computer Clusters we have known for years and new Cloud computing architectures, can be summarized with one phrase, “Platform Virtualization.” It is a technology concept which allows an operating system (OS) to be separated from the underlying platform resources.

The New Rivalry. Who Will Win?

Like any other type of computing, the Cloud concept creates competition of IT services and products in different markets. Those who succeed in producing comprehensive platforms and delivering them as online services (PaaS), will become global IT leaders in the new era of Cloud computing. Google, Amazon, Salesforce, Yahoo and Microsoft are now ahead of others in developing and delivering Cloud computing generation platforms. In the world of computer Clouds these companies, followed by a few other major corporations, are conquering the consumer markets by offering various IT services and products over the Internet. However, they will face tough competition from traditional telecoms, owners of the computer networks, and ISPs. Anyone who wants to provide Cloud computing based IT services must have unlimited access to a very stable, redundant network, which has to be reliable enough so endusers will be able to access remote hardware and software resources. The boom of Cloud based services depends on the development of the IT networks. And their owners will definitely try to grab as big a share of the emerging Cloud market as they can.

Cloud as Infrastructure & as Platform

The first ones to benefit from the above described major transformation in computer technologies are Infrastructure providers. Companies which produce computer infrastructure, computer systems and components, like Intel, AMD, Cisco, IBM, HP, and Apple, might team up with telecoms and networking providers to deliver computer infrastructures as a service (IaaS). To better compete as major Clouds, the above mentioned companies, telecoms and networking providers need to either invest millions in developing their own infrastructures and platforms, or partner with software producers in order to deliver Cloud based services. This is good news for software companies because it creates a huge market for Cloud computing platforms. Teaming up to compete with Google, Microsoft, Yahoo, Amazon and other dot-com giants, competitors will need to adopt different kinds of platform virtualization environments. That’s the reason why many producers of hardware and infrastructure services are now spending a lot in building new generation computer platforms.

Here is the chance for companies that deliver platform virtualization, such as VMware, Oracle, Parallels, and Citrix, to take control of the Clouds. They deliver Cloud computing platforms (PaaS) and software as a service (SaaS) on top of underlying hardware architectures. They are the ones who really make it possible for businesses and end users to move to the Clouds.

I’m not sure how to categorize some of the above major corporations – place them among IaaS producers, to put them under the “SaaS label”, or to classify them as computing platform (PaaS) providers. Companies like IBM, HP, and Apple, for example, will continue to be IT entities that could deliver “everything as a service.”

I’m sure that in real life all the above mentioned IT giants have to partner with other smaller IT companies to survive, especially in times when the world economy is shrinking. I think that the partnership is natural in the Cloud generation of computing. It is a rule, not an exception. The new Cloud partnerships might give birth to new mighty technology brands, or force the closure of companies that have been around for decades.

Cloudware

Today, anyone knows the meaning of “hardware” and “software.” Tomorrow, people will have to make themselves familiar with a new computer term – “Cloudware.” Cloudware refers to computing by building, delivering and using web applications and services through the Internet. A Cloudware provider is anyone who can create and deliver a computer platform as a service (PaaS).

PaaS providers will be the pearls in the Clouds. I predict that Cloudware providers will become the backbones of the technology industry within the next two decades. I have a reason to make this prediction: Cloudware providers will provide all of the facilities required to support the complete cycle of building and delivering web applications and services, entirely available from the Internet, with no software downloads or installation for businesses and end-users.

Cloud Hosting

“Cloud Hosting” can be defined as a web hosting service delivered from a system of servers. The term is not precisely defined, yet. However, it can be very simply explained as a combination of computer clusters and a specific software platform running on top of it. Any hosting service can be considered as Cloud Hosting, when delivered from a fully redundant cluster server system, in which the resources are dynamically scalable and often virtualized. Of course any Cloud Hosting service also has to utilize a computer platform allowing all the services to be delivered and billed on a “pay per use” model.

Linux or Windows Clouds

Without being a software expert, I can see a few companies who are creating standards in Cloud computing. When it comes to Linux based Clouds, the first name that comes to mind is Red Hat. The Amazon web service is built on Red Hat Enterprise Linux (RHEL). Red Hat provides the standards that developers of Linux based Clouds need to build and host applications such as compute capacity, bandwidth, and storage. The Open Source operating system platform – RHEL to be included, of course.

In a white paper titled “Linux: The Operating System of the Cloud”, Amanda McPherson, Vice President of Marketing and Developer Programs Linux Foundation, says: “The dominance of Linux within the current crop of Cloud computing vendors is eye opening. Virtually every Cloud player of any significance features Linux in either primary or supporting capacities, and this adoption is increasing. Google’s recently launched App Engine and Amazon’s competitive EC2 product both leverage the Linux kernel, as do Cloud offerings from vendors such as 10gen, 3Tera, Media Temple, Mosso, and Zimory”.

McPherson’s got a point. The Linux operating system (OS) looks to be winning the “OS war” with Microsoft’s Windows in the Cloud battlefield. At least until Microsoft comes up with a Cloud computing version of its Windows OS. Having a Windows Cloud in its pocket will allow the Silicon Valley company to take its dominance in the software market to the Cloud level. All the same, I cannot give you an answer to one very important question: “Will the Cloud style of computing fit in with Microsoft’s OS, its applications and the company’s strategy in general? In many interviews, I have seen Microsoft’s officials state that they started thinking of how to prepare their company for any kind of Internet based model of computer use in the late 90s. Microsoft has already launched Azure. They are marketing it as an “Operating system for the Cloud”.

Some analysts say that Azure simplifies and automates the Cloud concept that Amazon started. Azure provides a “compute fabric” upon which developers can run their applications based on Microsoft Visual Studio development environment and the Microsoft .NET Framework. The main advantage of the Azure is that it reaches 100% of computer users thanks to Microsoft’s position in the PC market. It is also supposed to be familiar to all independent software vendors. But Azure also has some disadvantages. Azure was late entering the market and it’s still immature. But even bigger disadvantages are its restriction to .NET, and of course, being in conflict with the general concept of Cloud computing. As an Internet based model of computing it is supposed to be a computing style built on Open Source based platforms and applications. The big question that remains to be answered is whether Microsoft will rewrite the computer history within the Clouds.

About the Author

The author Dimitar Avramov is a founder and CEO of HostColor.com. The original article has been written for Ping!Zine.com Magazine and published there in March 2009.

frank-stiff-cheval-capitalWe all know what investment banking is, or at least most of us have learned something about investment banking… thanks to financial crisis. Well today “Investment banker” is probably not the most appreciated job in the world. Sadly most people are tending to think that investment bankers are guilty for the current global economic slowdown. Well I’m not one of them. So when I met Frank from Cheval Capital I was interested of his business. I asked them whether he would talk to B10WH and Daw Blog readers and he said “Yes!”.

Hi Frank, good to talk to you. There is a lot of things anyone would like to ask an investment banker (or at least I think so), during the current crisis. Let me start with this one. Is the financial crisis affecting the web hosting industry? My impression is that web hosting industry looks pretty much as isolated island, that does not need bailouts… It that true?

Hi Dimitar.  Its great to talk with you as well. I think your impression is largely right (at least so far.)  We’ve talked to a lot of hosters and our sense is that while most are doing fine, growth has slowed.  A line from the recent Microsoft conference that rang true was “steady is the new growth.”

After two years of web hosting mergers and acquisitions are the investors still interested of buying hosting companies? Which is the most interesting market niche – data centers and collocation providers, dedicated and managed hosts, VPS providers or Shared hosts?

While we have seen fewer buyers, there are still a number out there.  Keep in mind that the most common type of buyer is another hosting company that is choosing to add customers by purchase versus marketing.  As this type of buyer tends to buy out of cash flow, financing isn’t a problem.

Right now, we’re being most aggressive in buying shared hosting customers at good prices.  Overall, there seems to be demand in all the sectors we work in.

Do you think that once the crisis is over, there will be a growing investor interest in buying cloud computing and cloud hosting technology producers and providers?

I’m not great at predictions.  To me, it comes down to value.  If cloud operators can add customers at cost effective rates and thus create value, then investors will always be there.  Unfortunately, the tech sector is littered with great technologies that no one would buy.  All in all though, cloud computing looks pretty good.

I have seen that Cheval Capital have completed 29 transactions in 2008. Do you think you’ll make more in 2009?

I hope the trend continues but you never know ;-).  We’ve been very fortunate since we got started in the space in the late 1990’s and have completed over 140 hosting and ISP transactions.

How big web hosting company in annual revenue should have someone to be an interesting client for Cheval Capital?

We work with companies of all sizes.  A few years ago we started a small hoster program that is working quite well.  We’ve also been involved with some of the industry’s largest transactions.  So really, all sizes.

Would you tell me which are the most important things anyone should be prepare when selling a web host hosting company?

That is really hard to answer generically.  The key is to have the information that enables you to demonstrate the value of your business and that it has reasonable risk profile.  Typically the larger the business, the great the expectation by Buyers of financial and operating metrics.

As you know, there are two broad types of buyers, “Consolidators” that want to buy customers and move them onto their own infrastructure and “Strategic Buyers” that want to purchase the whole company and operate it largely as is.  Both will want to confirm:

(1) the amount of revenue that your customers generate and the stability of that revenue

(2) your ability to add new customers at reasonable cost and the ability of the buyer to continue doing so.

The Strategic Buyer will also care about the efficiency of your business and its assets and liabilities.

The top three things all hosters must have are:

  • An general overview of you, your company, its operations, etc.  (We have a form that we ask sellers to fill out that covers all of these topics.)
  • Income statements for the last several months and for the previous year with revenues broken down by the type of business; and
  • Backup to confirm those revenues (e.g. paypal, merchant acct stmts, etc.);

What about buyers… what do they want to see when they are looking to invest in web hosting business?

It really varies by buyer and the type of transaction.  Some buyers are creative and flexible and will look at anything that gives them a feel for the two items above.  Others are less so and require the other extreme of audited financial statements, tax returns, etc.  Typically, most Consolidators require less information.  I can’t stress enough that the key is to provide the buyer with confidence in the existence and stability of your customer base.

Something about Cheval Capital. Why did you decide to form an investment bank that specializes in web hosting industry? I’m curious how an investment banker decided to come to web hosting market.

Luck.  Our specialty has been working with venture capital backed companies that are consolidating industries or markets.  In the late 1990’s we got hired by Verio and the Centennial Funds to do ISP acquisitions and it just went from there.

What is your projections about the hosting industry’s developments? Do you expect growth in 2009, or web hosting will be affected from the global crisis?

I think the industry is fortunate in that it is a recurring revenue business with strong margins and, for most, little to no debt.  It also provides a service that is absolutely core to business.  Those characteristics should protect the industry from major trauma.  However, in bad times new company formation will slow and customers will go out of business.  Whether this causes the overall industry to shrink or just grow more slowly I don’t know.

Finally, is there are any company/brand in web hosting that you’ll love to consult, sale or buy?

We’ve been very lucky to work with a lot of great companies in the web hosting business, both large and small.  My hope is that it will continue.