Parallels, a server virtualization company announced that European web hosting provider Cobweb is the first to deploy Parallels Automation with the hosted Microsoft Dynamics CRM 4.0.

"We are pleased that Cobweb is using the full potential of our Parallels Automation solution to centrally manage a wide variety of hosting services. This deployment demonstrates how Parallels Open Platform is helping service providers deliver advanced business applications using the software-as-a-service (SaaS) delivery model", said Serguei Beloussov, CEO of Parallels.

Developed as a fully integrated customer relationship management (CRM) system, Cobweb has purchased the Parallels Automation solution to automate the delivery of several new hosting offerings and service bundles. Parallels Automation for Dynamics CRM allows service providers to go-to-market quickly by providing a complete back-office infrastructure for online ordering, service plan management, billing and payments, and more.

Dan Germain, Chief Technical Officer of Cobweb noted, "Using Parallels Automation, Cobweb can manage a wide variety of hosted offerings from a single, centralized system and can create unique service bundles using Microsoft Exchange, Windows SharePoint Services, Microsoft Dynamics CRM, ZANTAZ Email Archiving and shared web hosting. Parallels Automation connects the underlying technical services together in a manner that delivers real business benefits and solutions to our customers."