Apollo Hosting has been in business since 1999 serving over 30,000 customers worldwide.
Our corporate offices are located in the high-tech city of Austin, Texas. We are a privately owned company that has shown a profit since we first began in November of 1999. Continued commitment to providing the most powerful Web Hosting tools & the best customer support is key to our ongoing success.
What makes your company stand out from its competitors? Customer satisfaction and the large amount of referrals we receive. We help our customers every step of the way. Whether they are setting their site up themselves using our site builder or using our professional website designers, we have experts that can help them. What type of customers are your services aimed at? We serve small to medium sized businesses – most of our customers are small businesses. Over the years we have particularly developed core expertise in ecommerce. So a small business is able to call us and we can hold their hand through the entire ecommerce process. We can even recommend certain of our resellers to help them design their site. What customers do you prefer? Web professionals or newbbies? We welcome both. We have the online support resources available to help guide anyone new to website hosting, and have live support standing by to assist even the more seasoned hosters if they have questions about our products. What types of customer support do you provide? What is most important in your support work? We provide 24/7/365 support via chat and help desk, as well as daytime phone support hours. Our people are our main strength. Because we have a strong team we are able to work well together and this makes everything possible. We also have a turn around time currently of just 10 minutes on the average Help Desk request. These things have only been made possible through great communication, coordination, & teamwork. We have numerous routes for a customer to give management feedback including a link in all our company correspondence with the customer as well as through forms on our website and in the customers control panel. We are fanatical about our support and even one bad comment sends up a big red flag. I guess that's why we don't get too many of those. Why someone looking for a hosts should choose your company? We will be there for you! Whether you are new to the web, or a seasoned developer. We will be there to answer your questions, and to make sure you are a success in your web development and E-Commerce endeavors. What is the significance of the web hosting business? Web Hosting is more than a connection to the net. It should be a complete service package that can include email, mailing lists, site creation, site promotion and e-commerce. We offer all that and more to our customers with our Total Solutions plans. What do you think will be the short term development of your company? We will continue to offer the newest and the best products and services to our customers while maintaining our high level of customer support. We will also continue to listen closely to what our customers are asking for. We are revising our dedicated server line, so now our customers have a better upgrade path. And we are getting rave reviews for our VPS plans that allow multiple domains in a Virtual Environment. These were things that our customers were asking for. They didn't want to leave Apollo Hosting because they appreciated our support and reliability, but they needed to upgrade. How ambitious is your company? What is your outlook for future growth? We have an ambitious outlook. I hope that we are able to maintain our customers approval because that is what is most important to us, keeping our customers happy. Thanks for your time. Drop by apollohosting.com and find out more about our company, plans, and pricing. We're sure you'll find the hosting that you need with us. | 
