BlackMesh (blackmesh.com) - Shared Web Hosting Provider
BlackMesh provides custom IT services and solutions, ranging from shared web pages to managed enterprise level mail, database, and web servers. We focus on exceptional customer service, believing that hosting is just one component in a larger service. Customers use BlackMesh for their shared web/email/ftp hosting needs, managed server solutions, and enterprise hosting services, and, with all of BlackMesh's services come the stability, flexibility, and accountability that our customers require.
Your makes your company stand out from its competitors? BlackMesh's main strength is our combination of experience in the technology and hosting industries with the ability to communicate at both a technical and non-technical level. BlackMesh was founded on bringing focused dedicated customer support back to the hosting industry. We believe our clients stay with us--and refer their colleagues to us--because of our customer service. What customers do you prefer? Web professionals or newbbies? While other web hosting companies tend to only focus on shared or dedicated hosting, BlackMesh works with a customer to provide a solution that best fits their needs, even if it means creating custom architectures. BlackMesh's engineers work one on one with customers to architect and implement their solution, ensuring that all their needs are meet. What is the significantce of the web hosting business? Web hosting is a very broad term used for any business or personal page that requires a browser to view. While most think of web hosting as only a business term, it has integrated itself into personal lives with the evolution of sites ranging from family photos to favorite past times. Web hosting has become omni-present in our society today. Can you imagine not having the internet and its millions of sites at your fingertips? What type of customers are your services aimed at? BlackMesh focuses on serving small to medium sized companies such as web design firms and technology idea firms, associations, accountants and lawyers, as well as personal consumers. What do you think will be the short term development of your company? BlackMesh's focus for the next year is to grow the managed services area of our business. We have invested heavily in our knowledge base and hosting infrastructure to handle any customer requirements that are put in front of us. How ambitious is your company? What is your outlook for future growth? We believe that BlackMesh is poised to grow with the up trending technology industry. As companies continue to look for cost reductions, we believe they will find BlackMesh's managed solutions an excellent opportunity to outsource their IT needs for a fraction of their current IT costs. In five years, we see ourselves still striving to be the leading service and hosting provider in the US market. Why someone looking for a hosts should choose Blackmesh? BlackMesh's personal support and knowledge of our solutions enables us to separate ourselves from other hosting companies. Many of our shared web hosting customers have wondered how can they receive such great service while paying so little. I think that says it all about us. If you are looking to partner with a hosting company instead of just using some space on a server, then come to us. What types of customer support do you provide? What is most important in your support work? We provide 24/7/365 phone, email, and helpdesk support to our enterprise and dedicated customers. Our shared hosting customers receive 24/7/365 email and helpdesk support. There is never a charge for support and the average response time on any ticket is less than 10 minutes. We will work with you until your troubles are solved. Visit BlackMesh's web site. |